SERVPRO of Nashua Addresses ERP Questions for Local Firefighters

Being a Nashua homeowner can make you feel immensely proud. You have your own home, and you bought it. However, you may begin to worry about potential damages to your home, such as water, fire, mold, or storm damages. What happens if one of those events strike you? Can your insurance cover everything? The truth is, the sooner the damage is remediated, the better it is for your property. So, to stay prepared for anything, you should use the SERVPRO Emergency READY Profile Plan (ERP) app.

The SERVPRO ERP holds critical information that our technicians can access during a damage-crisis in your home. After downloading, bring one of our reps to your home before any damages occur so that we can fill out the profile with detailed information. We always aim to document specific details that can help us navigate your home swiftly, such as the shut-off location for the gas or a blueprint of your property. We also record external information, such as the contact information of your insurance adjuster.

If you have questions about the ERP, you're not the only one. "Our Marketing Manager, Kristin Hunt, shared information and answered frequently asked questions about SERVPRO's Emergency Ready Profiles with the Wilton Fire Department." These questions and answers helped the fire department, so they could also help you.

After showing the firefighters what the profile can do, a question of, "Who has access to make changes on the profile?" came up. "It all goes through me," Hunt explained to them that only SERVPRO could revoke access to a profile. "If you said 'okay, I don't want this person to have it anymore,' I would just delete their account [from your profile.]"

You may wonder what other "benefits [can] the profile provide?" As our SERVPRO rep takes you through the process of recording information about your home, we can "take pictures of where everything is, and [provide] directions of how to get to it." A blueprint can give SERVPRO "easy access" to your home, especially when you are away. We go through and make a note of everything, including water shut-offs, crawlspaces, and exits. "You could be gone and [one of our technicians] could say, 'oh it's right here... there's where the water shut-off is...'"

When you fill out the SERVPRO ERP, our technicians can remediate your home at a quicker rate than we could if you did not have it. Remember, We're Faster to Any Size Disaster, so help us become even faster by using the ERP. 

If you think your home may need remediation services, do not hesitate. Communicate with SERVPRO of Nashua by phoning (603) 889-2311. We are always ready to help.